Post-Incident Notification
We would like to inform you about a service incident that occurred outside regular monitoring hours and has since been fully resolved.
Incident Summary
Date & Time Detected: 13 September 2025, ~15:00 UTC+2 Date & Time Resolved: 14 September 2025, 08:07 UTC+2
Impact: A subset of users may have been unable to access the service.
Current Status All systems are now fully operational.
Next Steps We are conducting a review of our incident detection processes and implementing improvements to prevent similar issues in the future.
We sincerely apologize for the disruption and appreciate your understanding. We remain committed to improving reliability and transparency.
- WebSupervisor
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